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Common questions
Last updated: August 31, 2026
Account & sign-in
Sign in with the email and password you used to register, or with Google or Apple if you linked those providers. Forgot your password? Tap "Forgot password" on the sign-in screen and we'll email you a 6-digit code to enter. If the email never arrives, check your spam folder, then contact us.
Reading progress and sync
Your reading progress, shelves, ratings, notes and reviews sync automatically across every device you sign in on. Log where you are by page, by percentage, or by audiobook timestamp, whichever suits the copy you're holding; Seekquel works out the rest from the edition you're reading. If a device shows stale progress, pull-to-refresh the home screen or sign out and back in to force a re-sync.
Syncing from your e-reader
KOReader can sync to Seekquel: your place in the book, the time you spent reading, your highlights and whether you finished. Set it up under Settings, then Integrations. Once installed, the add-on offers each new version and updates itself when you accept, and you can switch off anything you'd rather not send, from the device or from the app.
Syncing your Calibre library
Calibre can sync with Seekquel in both directions: reading status (want to read, reading, read), ratings, reviews, and the dates you started and finished. Custom shelves are not synced. Set it up under Settings, then Integrations, then Calibre, where you also choose which columns are read and written. Nothing is read from or written to a column you haven't mapped, and you can limit the sync to a virtual library or a saved search so manuals and papers stay out of it. Updating the plugin means installing it again, and the app tells you when your copy is behind.
Subscriptions and billing
Seekquel Pro is billed through the App Store (iOS) or Google Play (Android). Manage, change, or cancel your plan at any time from your platform's subscription settings; Apple or Google handle the billing, refunds, and renewals. We do not store your payment details and cannot issue refunds ourselves. For refund requests, contact Apple or Google directly; they own the transaction.
Cancelling Seekquel Pro
On iOS: open Settings, tap your name, then Subscriptions, then Seekquel, then Cancel. On Android: open Google Play, tap your profile, then Payments and subscriptions, then Subscriptions, then Seekquel, then Cancel. Your Pro features stay active until the end of the current billing period, and nothing you created is deleted when they pause.
Deleting your account
You can delete your Seekquel account at any time. Open the app, go to Settings, scroll to Danger Zone, choose Delete account, and confirm. Deletion takes effect immediately and cannot be undone: your name, username, email, avatar, and bio are erased, every session and linked account is cut, and any subscription is closed out. Corrections you made to the shared book catalog stay, no longer attached to you. Export your data first if you want to keep a copy. If you can't access the app, email us from the address registered to your account and we'll process the deletion manually.
Reporting a bug or content issue
Found a bug, a missing book, or incorrect information about one? Signed-in users can submit reports through the in-app Feedback page, where we triage and respond. A wrong detail on a book, an author or a series can also be corrected directly from its own page. For urgent issues, email us.