How did that happen?

Holding People Accountable for Results the Positive, Principled Way

Pages: 272
Published: 2009
Language: English

Synopsis

Roger Connors and Tom Smith, known for their work on accountability, present new strategies for fostering responsibility while boosting morale. They introduce the concept of an 'Accountability Connection,' offering steps to establish clear expectations and manage inevitable unmet ones. This book provides a positive, principled approach to engage individuals at all levels, aiming to enhance productivity, profitability, and job satisfaction.