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The visible ops handbook

The visible ops handbook

Implementing ITIL in 4 Practical and Auditable Steps
BusinessManagement
Pages
112
Published
2004
Language
English

Synopsis

This handbook offers practical guidance for improving IT operations, focusing on knowledge management, planning, and security measures. It provides a framework for understanding and implementing effective strategies to enhance organizational efficiency and resilience in the technology sector.

Prose complexity
7/10

Vibe

InformativeIntellectualThought-Provoking

Genres

Business Management Technology

Authors

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Gene Kim

Gene Kim is a multiple award-winning CTO, researcher and author, and has been studying high-performing technology organizations since 1999. He was founder and CTO of Tripwire for 13 years. He has written six books, including The Unicorn Project (2019), The Phoenix Project (2013), The DevOps Handbook (2016), the Shingo Publication Award winning Accelerate (2018), and The Visible Ops Handbook (2004-2006) series. Since 2014, he has been the founder and organizer of the DevOps Enterprise Summit, stu...

G
George Spafford

George Spafford is a key voice in IT and business operations. He co-authored the impactful books The Phoenix Project and Projekt Phoenix, as well as The visible ops handbook, shaping how many approach modern IT.

K
Kevin Behr

Kevin Behr is a leading author in IT operations and management. He co-authored the bestselling novel The Phoenix Project (also published as Projekt Phoenix), which uses a story to explore IT challenges. His practical insights are also found in The Visible Ops Handbook, a guide for improving organizational efficiency.