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I'M RIGHT, YOU'RE WRONG, NOW WHAT?

BREAK THE IMPASSE AND GET WHAT YOU NEED
Pages
256
Published
2008
Language
English

Synopsis

This book offers a practical guide to navigating disagreements and resolving conflicts. It combines insights from negotiation, psychology, and common sense to help readers move beyond unproductive arguments. Through the LEAP technique—Listen, Empathize, Agree, Partner—it provides a framework for fostering understanding and collaboration, aiming to build relationships where both parties contribute rather than concede.

How it reads

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