Hit Refresh

Hit Refresh is Satya Nadella's account of becoming Microsoft's CEO in 2014, when the once-dominant company had grown bureaucratic and was losing ground to Apple and Google. Nadella describes how he set out to rediscover Microsoft's "soul" — re-articulating its mission, rebuilding a culture that had curdled into internal politics into one of collaboration, and forging partnerships with the company's fiercest rivals.

The book weaves that corporate turnaround together with Nadella's personal story — his upbringing in India, his immigration to the United States, and raising a son with special needs — and with his views on the technologies he believes will reshape society next: artificial intelligence, mixed reality, and quantum computing.

Part memoir and part leadership manual, Hit Refresh argues that empathy, not just strategy, was what let Microsoft find its way back.